Cancellation Policy

Cancellation Policy

Charters, Lessons and Cruises

Cancellation 11 days prior to date of charter, cruise, tour or lessons, refunds all EXCEPT the initial deposit.

Cancellation 10 days or less prior to date: No refunds but rebooking possible depending on schedule availability.

Charters over $1000 require a 50% deposit that is not refundable within 7 days of charter.

Inclement weather cancellation is up to Tivoli Sailing.

Adventure Sailing School

Cancellation policy: Parents have up to 2 weeks before the first day of sailing school that their child is enrolled to cancel and or move to another week. This must be done via email or in writing to receive a full refund.

If for extreme heat, rain, adverse weather conditions or whatever reason we are unable to have the kids on the boats, as long a we provide a land based alternative there is no refund for the days not on boats. If you choose to keep you kids home on those days, there is still no refund.

If your child is unable to attend camp due to sickness, ear infection, splinter etc, and we are not given written notification within 2 weeks of the first day of sailing school your child is enrolled, there is no refund.

If your child incurs any condition during sailing school that prevents their child from swimming, if you keep said child home, there is no refund.

If we are unable to have sailing school due to natural disaster, hurricane, tornado, earthquake, torrential rain, etc, there is no refund but we are willing to allow students to make up that day on another day of sailing school, provided that we have space. This day can also be made up the following season.

If we do not have sailing school for any reason other than a natural disaster or act of god etc, and do not provide a land based alternative, you will be refunded for days missed.

No refunds for gift certificates. No exceptions.

©, 2009-2015, Tivoli Sailing Co, LLC  • 845.901.2697 • privacy policy  |   terms of use cancellation policy
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